Technology and principles

Technology is a means, not a goal. These principles keep services maintainable, integrable and secure.

Cloud services and operations

Delivered with discipline: logging, monitoring and backups are part of the foundation.

Security

Access control, segregation and auditing are designed from day one. Data is handled appropriately.

Integrations

APIs, file formats and message-based exchange. Integration is not an add-on – it is part of the solution.

Documents and attachments

PDF, images and attachments as part of the process – consistent on mobile and desktop.

Change management

New use cases are introduced in a controlled way. UI and processes stay clear as operations grow.